FAQs

Subscription

I’m going on a holiday and need my next package to arrive sooner, how can I do this?

How do I update my payment or shipping information for my subscription?

What is the cancellation policy for subscriptions?

How can I pause, snooze, or update my subscription deliveries?

How does the subscription/automatic delivery work?

What are the benefits of a subscription?

Product

Does the Recovery Pack interfere with contraception?

How does the Recovery Pack help with hormonal balance after a night out?

Is the Recovery Pack only for women, or can men take it too?

I often experience stomach issues after a night out. How does the Recovery Pack help with this?

Does the Recovery Pack always 100% work?

Can you take the Recovery Pack while breastfeeding?

Is there caffeine in the Recovery Pack?

Can I take the Recovery Pack while pregnant?

Is this a medicine or a drug?

Is it possible to overdose on the ingredients within the Recovery Pack?

Can I take the Recovery Pack with medications?

Does the Recovery Pack work for everyone?

I tried once and didn’t experience the effect, what should I do?

What is the difference between the Recovery Pack and just taking my usual vitamins?

Is Recovery Pack vegan and/or vegetarian?

How do I take the Recovery Pack capsules?

Orders & tracking

I received an email saying my order was delivered, but I can’t find it. What should I do?

My order is shipped to the wrong address, what should I do?

I placed an order but didn’t receive a confirmation email. What should I do?

How do I file a claim for a lost, stolen, damaged order?

Can I return items? How do I do it?

I put the wrong address when ordering. Can I change it now?

Where/how do I track my order?

What shipping company do you use?

How fast is shipping?

Do you ship to the EU?

Do you ship to the US?

General

Where are Blōma products manufactured?

How does the referral program work?

I love the Blōma Recovery Pack and would like to promote it. What should I do?