FAQs
Subscription
I’m going on a holiday and need my next package to arrive sooner, how can I do this?
Absolutely! Make sure to bring your Blōma Recovery Pack with you. You can easily adjust your delivery date by going to My Account (add link). Just select a new delivery date to ensure your pack arrives when you need it!
How do I update my payment or shipping information for my subscription?
No problem! Head to My Account (add link) where you can edit your personal information, including your shipping address and payment details.
What is the cancellation policy for subscriptions?
You can cancel anytime after your first delivery. Simply go to My Account (add link) to manage your subscription.
Please note: If you cancel less than 14 days before your next delivery, the cancellation will take effect after the next scheduled delivery.
You can always check your next delivery date on the My Account (add link) page.
For full details, please read our Subscription Policy here
How can I pause, snooze, or update my subscription deliveries?
You can easily pause, snooze, or update your subscription through My Account (add link).
- Make sure to make changes at least 14 days before your next delivery.
- You can find your next delivery date in your account dashboard.
How does the subscription/automatic delivery work?
When you subscribe to the Blōma Recovery Pack, we’ll deliver your wellness essentials to your doorstep every month.
- Stay fresh and ready to take on the day, no matter what!
- Plus, enjoy up to 15% off every pack with our subscription plan.
What are the benefits of a subscription?
Becoming a Blōma subscriber means you’ll receive a 15% discount on every pack delivered straight to your door.
But it’s more than just savings:
- Exclusive offers: Access special deals available only to subscribers.
- VIP access: Be the first to know about events and new launches.
- Community: Join a supportive group of women who prioritize wellness without sacrificing fun.
Product
Does the Recovery Pack interfere with contraception?
No, the Blōma Recovery Pack does not contain any ingredients known to interfere with contraception. However, if you have specific concerns or are taking other medications alongside contraception, it's always a good idea to consult your healthcare provider for personalized advice.
How does the Recovery Pack help with hormonal balance after a night out?
The Blōma Recovery Pack is designed to support hormonal balance and ease recovery after a night out.
Certain lifestyle factors and busy social occasions can disrupt hormones like cortisol and estrogen, potentially leading to stress, mood swings, and fatigue. Our formula includes key ingredients that help counter these effects, such as:
- Ashwagandha: Helps regulate cortisol levels, reducing stress.
- Maca Root: Supports hormonal stability and boosts energy.
- Saffron Extract: Enhances mood, helping combat emotional fatigue.
- Vitamin B Complex: Replenishes essential nutrients that may be depleted during social events, promoting energy restoration and hormonal balance.
Together, these ingredients provide targeted support to help you feel your best after a night out.
Is the Recovery Pack only for women, or can men take it too?
The Blōma Recovery Pack is primarily designed with women’s physiological needs in mind. However, the formula can be just as effective for men.
The carefully selected ingredients, such as Ginger Root Extract, B Vitamins, and antioxidants like NAC, support overall recovery from a night out for both genders.
While our focus is on empowering women, your boyfriend, husband, or friend can absolutely enjoy the benefits, too!
I often experience stomach issues after a night out. How does the Recovery Pack help with this?
The Blōma Recovery Pack is specifically formulated to support digestion and ease stomach discomfort after a night out.
Our carefully selected ingredients include:
- Ginger Root Extract: Helps reduce inflammation and soothe the stomach, relieving nausea and bloating.
- Dandelion Root & Artichoke Leaf Extracts: Support liver function and promote healthy digestion by aiding bile production, which can become sluggish after indulgent meals or late nights.
These ingredients work together to reset your digestive system, helping you feel lighter and more comfortable after a busy social occasion.
Does the Recovery Pack always 100% work?
While the Blōma Recovery Pack is designed to help alleviate common challenges after a night out by replenishing key nutrients and supporting recovery, individual results may vary.
Factors such as:
- The number of beverages consumed
- Hydration levels
- Individual body chemistry
...can influence how well the product works. It’s not a guaranteed solution, but many users find significant relief when incorporating it into their recovery routine.
Can you take the Recovery Pack while breastfeeding?
We do not recommend using the Blōma Recovery Pack while breastfeeding without consulting a healthcare professional.
Some ingredients, such as N-Acetyl L-Cysteine (NAC) and Ashwagandha, have limited research regarding their safety during breastfeeding (NCCIH).
Given these uncertainties, it’s essential to consult your healthcare provider to ensure safety for both you and your baby.
Is there caffeine in the Recovery Pack?
The Blōma Recovery Pack does not contain caffeine.
Its formulation focuses on natural, non-stimulant ingredients like:
- Ashwagandha
- Maca Root
- Taurine
These ingredients support energy, recovery, and overall well-being without relying on caffeine, making it an ideal choice for those who prefer to avoid stimulants.
Can I take the Recovery Pack while pregnant?
We do not recommend taking the Blōma Recovery Pack while pregnant without consulting your healthcare provider.
Your health and safety are top priorities, so it’s always best to seek medical advice before using any supplements during pregnancy.
Is this a medicine or a drug?
No, the Blōma Recovery Pack is not a medicine or a drug.
It is a dietary supplement formulated with vitamins, minerals, and natural extracts designed to support your body's recovery after a night out.
- It is not intended to diagnose, treat, cure, or prevent any diseases.
- Always consult a healthcare professional if you have any concerns.
Is it possible to overdose on the ingredients within the Recovery Pack?
The Blōma Recovery Pack is carefully formulated with safe levels of vitamins, minerals, and natural extracts.
However, it’s important to follow the recommended dosage. Taking significantly more than advised could lead to unwanted side effects, especially with ingredients like:
- N-Acetyl Cysteine (NAC)
- B-vitamins
- Maca Root
If you have any concerns or pre-existing health conditions, we recommend consulting a healthcare professional before use.
Can I take the Recovery Pack with medications?
If you're taking any medications, we recommend consulting your healthcare provider before using the Blōma Recovery Pack.
Some of the ingredients, such as N-Acetyl Cysteine (NAC) or B-vitamins, may interact with certain medications, so it is always best to check with a medical professional to ensure it is safe for you.
Does the Recovery Pack work for everyone?
The Blōma Recovery Pack is designed to support recovery for most people by replenishing essential nutrients and alleviating common post-night-out symptoms.
However, individual results may vary based on:
- Body chemistry
- How intense your night was
- Overall health
While many users experience significant relief, we can't guarantee it will work the same for everyone.
I tried once and didn’t experience the effect, what should I do?
If you didn’t notice an effect after trying the Blōma Recovery Pack once, don’t worry, recovery results can vary based on factors like:
- Hydration levels
- How your body processes the ingredients
- The intensity of your night out
For best results, we recommend:
- Taking the pack as directed, with plenty of water.
- Consistency matters! Incorporating it into your routine may enhance its benefits over time.
It's also important to remember that while some benefits, like reduced nausea or improved energy—may be noticeable, other effects, such as liver support and nutrient replenishment, may not be as immediately perceptible but still contribute to your overall well-being.
If you have specific concerns, please reach out to us, we’re here to help!
What is the difference between the Recovery Pack and just taking my usual vitamins?
The Blōma Recovery Pack is uniquely formulated to target specific challenges you might face after a night out, such as:
- Energy levels
- Gut health
- Stress
- Hormonal balance
These are areas regular vitamins don’t typically address.
While daily vitamins provide general health support, our formula goes further with targeted ingredients, such as:
- N-Acetyl L-Cysteine (NAC): Supports liver health.
- Ginger Root Extract: Helps relieve nausea.
- Taurine: Aids in hydration and energy restoration.
Our specialized formula helps replenish lost nutrients and support your body's natural recovery process, helping you feel revitalized after a night out.
Unlike standard multivitamins, the Blōma Recovery Pack offers a unique approach to supporting your well-being after a night out, all in a convenient, travel-friendly pouch that even fits in your Jacquemus bag!
Is Recovery Pack vegan and/or vegetarian?
Yes, the Blōma Recovery Pack is designed to be both vegan and vegetarian-friendly.
We carefully select plant-based ingredients, ensuring our formula aligns with your dietary preferences.
Whether you follow a vegan or vegetarian lifestyle, you can enjoy the benefits of our Recovery Pack without compromising on your values.
How do I take the Recovery Pack capsules?
For best results with the Blōma Recovery Pack, take three capsules: one right before bed and two in the morning.
This timing helps support your body’s natural recovery process, by:
- Replenishing essential nutrients while you sleep.
- Giving you a fresh start when you wake up.
And remember, staying hydrated is key for optimal results!
Orders & tracking
I received an email saying my order was delivered, but I can’t find it. What should I do?
If your order status says delivered, but you can’t find it, don’t worry!
- Check around your property, including safe places, neighbours, or with your building management.
- If it’s still nowhere to be found, please contact us at info@wearebloma.com or through our WhatsApp chatbox. We usually respond within 24 hours and will assist you promptly.
My order is shipped to the wrong address, what should I do?
If your order has been shipped to the wrong address, please reach out to our Customer Service team immediately at info@wearebloma.com or via our WhatsApp chatbox.
We’ll investigate the issue and help resolve it as quickly as possible.
I placed an order but didn’t receive a confirmation email. What should I do?
If you haven’t received a confirmation email, it might be:
- In your spam/junk folder.
- There was a typo in your email address.
To ensure you receive it, please contact us at info@wearebloma.com or through our WhatsApp chatbox. Our team will make sure your confirmation email is sent within 24 hours.
How do I file a claim for a lost, stolen, damaged order?
For lost, stolen, or damaged orders, please get in touch at info@wearebloma.com or via our WhatsApp chatbox.
Include:
- Your order number.
- Details about the issue.
We’ll work with you to file a claim and find a solution, whether it’s a replacement or a refund.
Can I return items? How do I do it?
Yes, you can return unopened items within 14 days of receipt, provided they are:
- Undamaged, unopened, and in re-sellable condition.
To initiate a return:
- Contact us at info@wearebloma.com or through our WhatsApp chatbox to request a return form.
- Package the items securely, including the completed returns form.
- Return the package via your nearest post office, keeping proof of postage.
Refunds will be processed within 14 business days and will exclude postage costs.
I put the wrong address when ordering. Can I change it now?
If your order has not yet been dispatched, we may be able to update the address.
- Contact us immediately at info@wearebloma.com
Unfortunately, if the order has already been dispatched, we cannot amend it.
Where/how do I track my order?
- If you’re a subscriber, you can access order details and delivery dates by logging into “My Account”.
- For one-time purchases, you will receive a tracking link via email once your order has been dispatched.
What shipping company do you use?
We partner with trusted shipping providers to ensure fast and reliable delivery.
- Specific courier details will be included in your dispatch email, along with tracking information.
How fast is shipping?
- Once your order is placed, it will be processed and dispatched within 1-2 business days.
- After dispatch, delivery typically takes an additional 2-3 business days.
You can expect your order to arrive within approximately 3-5 business days from the time of purchase.
Please note:
- Delivery times may vary during peak periods or due to unforeseen circumstances.
- If you need further assistance, feel free to contact us at info@wearebloma.com.
Do you ship to the EU?
Unfortunately, we do not yet ship outside of the UK.
But if you’re an EU girly, stay posted and follow along,we’re working on it!
Do you ship to the US?
Currently, we do not ship outside of the UK.
But if you’re a US girly, keep an eye out, we’ll let you know when shipping expands!
General
Where are Blōma products manufactured?
The Blōma Recovery Pack is proudly manufactured in Oxford, England.
We prioritize working with top-tier, local providers to ensure the highest quality and maintain our commitment to excellence.
How does the referral program work?
The Blōma referral program is simple and rewarding!
- When you refer a friend, they’ll receive a discount on their first purchase.
- As a thank-you, you’ll get 20% off your next order.
It’s our way of empowering more women to embrace wellness on their own terms.
Start referring today and enjoy the perks of being part of the Blōma community!
I love the Blōma Recovery Pack and would like to promote it. What should I do?
We’d love to hear from you!
- Drop us an email at info@bloma.co.uk, and let’s chat about teaming up through our exciting referral and influencer programs.
Together, we can empower more women to embrace their wellness journey, for all the moments that matter most!